Policies & FAQs
Should you need a refund, please send us a written explanation of the reason for your request (canceling a test due to illness, family emergency, etc.). Please note that refunds are charged a 20% processing fee. Full refunds are given only in extreme circumstances—severe illness, accident, or death.
Rescheduling an Appointment1
Call or email as soon as possible if the student is sick and cannot make the appointment. Please contact the Testing Center to discuss re-scheduling.
Missed appointments will not be rescheduled or refunded. Test candidates will need to resubmit all registration forms and fees when scheduling a new testing appointment.
Special accommodations can be made upon request for individuals requiring wheelchair accessible desks. If special accommodations are needed, please let us know when registering for the test—medical documentation may be requested.
1 Policies apply only for testing appointments made directly with and paid directly to the BJU Press Testing Center. Appointments made through one of our external testing providers may be subject to other policies and fines.
Achievement & Abilities Testing
No electronic devices or other personal belongings are allowed in the testing area except for medical purposes. Any student found with a cell phone or other electronic device after entering the testing room compromises both his integrity and his ability to complete the test. (Please note—the BJU Press Testing Center and its employees are not responsible for any personal belongings brought onto the premises and cannot be held responsible in the event that such things are lost, damaged, or stolen.)
No scratch paper or any other printed or written materials will be allowed into the testing room. Writing instruments and paper will be provided by the Testing Center as needed.
There will be a short intermission between test sections for students to use the restroom and eat a snack. When packing your student's refreshments, please select only dry, finger foods (e.g., granola bars, cheese sticks, fruit gummies, crackers). Snacks, such as cheddar crackers, chocolate, fruit, and so forth, are messy and require too much cleanup. Also, please do not send any beverages or gum with your child. A water fountain is available for student use.
Testing Center Agreement
When you come for your child's testing session, you will need to bring a signed copy of our user agreement. The agreement outlines our policies and provides additional information. Please read it in advance so that you and your child know what to expect at your appointment.
May I wait at the Testing Center while my child takes his test?
At this time we do not have a waiting area to accommodate family and friends who accompany students. Instead, call our receptionist to see if your child has finished and is ready for pick-up.
May I leave a cell phone with my child?
While we understand (and sympathize with) your desire to leave a cell phone with your child, we cannot accommodate that request at this time. Our goal is to provide each test taker with a secure and distraction-free testing experience. We do have a system set up so that you will receive a call if your child's testing session is ending early. In addition, there are multiple phones on-site that your child will have access to in case of emergency. However, if this policy still concerns you, please call our office at 833-797-0208. We will be happy to discuss it with you.
What kind of snack may I send for my child?
You are welcome to pack a dry, finger-food snack—granola bars, fruit gummies, beef jerky, cheese sticks, crackers. Please avoid anything that would make your child's fingers sticky and require cleanup, such as cheddar crackers, chocolate, and fresh fruit. No beverages are allowed in the testing room, but a water fountain is accessible for students to use before and after testing, and during the scheduled break.
How does my child's food allergy affect snack time?
We do our best to accommodate food allergy concerns. Each child is responsible for his own snack—it sits in a special pocket in his testing chair. If your child has a severe food allergy, please let us know when registering for your test. We can discuss special accommodations including the need to leave medicine while your child is testing. The BJU Press Testing Center, however, cannot assume liability for severe or fatal reactions. So please check food labels carefully when preparing your child's snack.
How long do the testing sessions last?
Most test sessions will be completed in three hours or less. The Testing Center staff will inform you of the expected finish time when the children are dropped off.
What if my student needs more time?
If you believe your child will have difficulty working within the allotted time, we recommend that you contact us to schedule a private-testing session.
Is it possible for a student to finish a testing session early?
Students will be dismissed as a group once all candidates have completed their tests.
Who has access to my child's testing results?
Whoever places and pays for the testing order will have access to the results and may print/share/send the scores.
How can I find out what the scores mean?
You will have access to the Guidelines for Test Interpretation PDF on your BJU Press Homeschool account.
As a homeschooler, is my child required to take an achievement test each year?
Each state has different requirements for homeschoolers. Check with your local homeschool umbrella group about your state's testing requirements. (You may also wish to consult an organization such as HSLDA that specializes in homeschool legalities.)
What if we are unable to attend the testing appointment?
Please call us as soon as you know that your child will miss the testing session, and we will discuss your options for rescheduling.
When will I receive my scores?
Achievement test results will be available within 10 business days and you will receive an email when the results will be available online.
May my child take a book into the testing room to read in case he finishes early?
Sadly, no. Outside reading material is not allowed in the testing room to ensure test integrity.
College & Professional Testing
(Test candidates will be required to sign a copy of the following policies in order to take the test.)
- Please be considerate of other testers and avoid wearing any strong perfumes or colognes.
- No electronic devices are allowed in the center. Candidates are provided a secure locker to store small items while testing, and plastic bags are provided to keep items together.2
- Please remove all items from your pockets for storage in the locker. Tissues will be provided upon request.
- Please turn off all electronic devices before placing them into your locker.
- Please choose your jewelry with care. Items that have the potential to be noisy (such as bangles or chains) will need to be removed prior to testing and stored with your other personal belongings. It's best to plan to remove all jewelry aside from wedding/engagement rings and body piercings.
- All headwear must be removed unless worn for religious or medical reasons.
- A government-issued photo ID must be presented for all tests. Candidates will be informed in advance if a second ID is also required.
- Remember that all testing sessions are under constant observation.
- You may not leave the building once testing has begun.
- Please consider using the restroom before entering the testing room. Timed tests are not generally paused for bathroom breaks.
- Disposable foam earplugs are available upon request.
- Due to the size of our testing facilities, we are unable to accommodate waiting guests during the testing periods.
- For security, all testing sessions are video-recorded.
- Please remember these procedures regarding conduct in the testing center:
- No testing aides are allowed except the ones allotted.
- No reading or talking out loud.
- You may adjust the chair and monitor as you wish.
- Please raise your hand if you have any questions or concerns.
- All necessary pencils and scratch paper will be provided upon entry into the testing room and must remain in the testing room.
- We will explain how you are to exit the testing room following your test. Different test publishers have different checkout procedures. Please ask if we do not mention the checkout procedure in advance.
2 The BJU Press Testing Center and its employees are not responsible for any personal belongings brought onto the premises and cannot be held accountable in the event that such things are lost, damaged, or stolen.
Where can I leave my personal belongings?
You will be assigned a locker for storing your personal items. That includes your wallet/purse, keys, cell phone, and any other electronic devices. No personal items are allowed to be taken into the testing room to ensure that the integrity of your test is not questioned. Scratch paper and writing implements will be provided as needed; tissues will be available upon request.
What time is check-in?
Please check in for your test at least 15 minutes before your testing appointment.